Negative work-family/family-work spillover and well-being across Europe in the hospitality industry: The role of perceived supervisor support

Abstract

Employees in the tourism sector must juggle work-family responsibilities with possible negative implications for their well-being (Erden, & Bayazit, 2017). Although the tourism literature highlights that general work-family conflict (or spillover) negatively affects well-being, there is scant literature distinguishing between the impact of negative work-family and family-work spillover on employee well-being. There is also scant literature on these two types of conflict differentiated both by gender and work status or on the moderating role of perceived supervisor support. To fill this gap in the literature, we analysed 1494 participants from the European Working Conditions Survey (6th EWCS-2015). We found a significant impact of perceived supervisor support on employees’ job well-being and provide empirical evidence of differences in the impact of work-family spillover, the role of perceived supervisor support and its moderating role on employee job well-being. These differences mainly respond to (i) work status, (ii) conflict direction and (iii) gender.